EXOS SERVICING
EXPERTLY engineered for a superior consumer experience.
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EXOS Servicing is an intuitively designed, market proven mobile app that allows consumers to manage all aspects of their mortgage, from anywhere and at any time. This encourages consumers to remain connected with you for years.
DIGITAL EXPERIENCE
Consumers are empowered to be fully self-sufficient through an unmatched digital experience.
Push notifications provide real-time information to the consumers, reducing the need for phone calls and e-mails.
CONSUMER-FOCUSED
Built on deep knowledge of mobile consumer behavior. Private label-ready built on top of mobile APIs and cloud capabilities.
SCALABLE & AGILE PLATFORM
Adheres to stringent security standards while preserving ease of use for consumers.
Agile development environment to ensure apps evolve to consumer usage patterns.
CONSUMERS HAVE REAL-TIME LOAN INFORMATION AT THEIR FINGERTIPS, ALLOWING THEM EASY 24/7 ACCESS TO:
- Account status
- Payment due dates
- Make a new payment
- Pending payments
- Enroll or view latest eStatement
- View escrow details and make escrow payments
- Review taxes and property insurance
Remain connected to your consumer throughout the life of their loan.
Customized alerts for push notifications, e-mails and text messages, EXOS Servicing engages the consumer via their device of choice.
EXOS Servicing also allows the consumer to provide real-time feedback around their experience driving consumer satisfaction and continual application enhancements.
BUILT WITH INSIGHT THROUGH EXPERIENCE
EXOS Servicing was designed by servicing professionals, in partnership with LoanCare, one of the industry’s top three subservicers with over 1.2 million consumers.
PARTNER WITH EXOS TODAY AND EXPERIENCE THE DIGITAL DIFFERENCE.
RAPID DEPLOYMENT & INTEGRATION
Ability to “Go live” with a private
label version in less than 90 days. Built leveraging APIs that sync into all major mortgage processing systems.
CUSTOMIZABLE PLATFORM
EXOS allows a personalized experience – fully customizable to your consumer needs.
OPERATIONAL EFFICIENCY
EXOS digitizes the customer interactions reducing call center volumes and overhead administration. Implementations have achieved up to 10% drop in call / email volumes.